Biashara ERP — Hospitality Suite Master Specification
This document preserves the full hospitality suite vision for incremental implementation.
Do not implement everything at once. Follow phased delivery with tests and tenant/branch isolation.
Vision
A unified hospitality operational ecosystem for: hotels, lodges, resorts, restaurants, cafés, bars, clubs, conference centers, safari camps, franchises, institutional kitchens — integrated with existing inventory, manufacturing, POS, finance, CRM, and multi-branch tenancy.
Architecture pillars
Hospitality Suite
├── Accommodation Engine (PMS)
├── Reservation Engine
├── Restaurant Engine
├── Fast Food / Bar / Lounge
├── Kitchen Management + KDS
├── Room Service
├── Housekeeping / Laundry / Minibar
├── Conference & Events
├── Catering / Delivery
├── Guest Billing & Folios
├── Hospitality ↔ Manufacturing
├── Hospitality ↔ Inventory (no duplicate stock logic)
├── Mobile Hospitality Operations (separate from desktop)
└── Dashboards + AI (later phases)
Implementation phases (official)
| Phase | Deliverable |
|---|---|
| 1 | Accommodation — rooms, types, states, reservations, check-in/out, half-day charges |
| 2 | Restaurant — modes, tables/floor plan (optional), POS extensions |
| 3 | Kitchen + ingredients — recipes, POS deduction, food costing, wastage hooks |
| 4 | Manufacturing integration — bakery, semi-finished, production orders |
| 5 | Room service + housekeeping |
| 6 | Conference & events |
| 7 | Mobile hospitality UX (reception, waiter, kitchen) |
| 8 | AI insights (occupancy, demand, wastage) |
| 9 | Optimization |
Critical integration rules
- Ingredient deduction on sale — Selling a menu item deducts recipe components without requiring a production order per sale.
- Half-day / hourly room charges — African hospitality requirement for flexible stays.
- Folio billing — Room service, minibar, restaurant charges post to guest bill.
- Manufacturing — Kitchen prep uses existing BOM/MO; POS uses recipe consumption path.
- Mobile — Touch-first, bottom nav; not desktop table reuse.
Subscription tiers (target)
- Starter: small restaurant, simple room booking
- Professional: hotel ops, kitchen, inventory
- Enterprise: multi-branch, manufacturing, analytics, events, AI
Engineering standards
BelongsToOrganization,branch_idon all transactional data- Services under
app/Services/Hospitality/{Domain}/ - Movement types extend
InventoryMovementType— never parallel stock tables - Commit + push per stable milestone
Source: product architecture brief (May 2026). Update this file when phases complete.
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