Amara Wanjiku
Chief Executive Officer
We do not ship features. We ship dependable business operations for Kenyan teams that cannot afford downtime at the till or in the ledger.
Quantum Deep Learning LTD · Engineering organisation
The software factory behind Biashara ERP
A disciplined SDLC organisation from executive strategy through product, design, engineering, QA, CI/CD, and customer delivery. Every Biashara ERP module is owned by specialists who understand Kenyan business operations.
Executive team
Strategy, technology, operations, and finance leadership for every release cycle.
Daniel Ochieng
Chief Technology Officer
Architecture decisions are business decisions. Every service boundary we draw maps to how a branch manager, cashier, or accountant actually works.
Grace Muthoni
Chief Operating Officer
Go-live is not the finish line. It is when our SLA clock starts. Rollout discipline is as important as release velocity.
Catherine Achieng
Chief Financial Officer
If the subscription ledger does not reconcile with M-Pesa and bank feeds, we have not finished the release.
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30+ Live ERP modules
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7 SDLC delivery tiers
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Staging-first CI/CD discipline
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Kenya-built M-Pesa · eTIMS · payroll
SDLC · CI/CD pipeline
How every release moves through the factory
Seven delivery phases. Seven organisational tiers. Named owners from strategy through customer adoption.
- Strategy Leadership
- Discover Product & BA
- Design UX & systems
- Build Engineering
- Verify QA & release
- Ship CI/CD & SRE
- Adopt Customer delivery
Tier 01
Executive leadership
Strategy
Strategy, governance & commercial direction
Sets vision, investment priorities, partner strategy, and release accountability across the full software lifecycle.
Amara Wanjiku
Chief Executive Officer
Executive leadershipWe do not ship features. We ship dependable business operations for Kenyan teams that cannot afford downtime at the till or in the ledger.
Leads Quantum Deep Learning LTD and aligns Biashara ERP with retailers, distributors, finance teams, SACCOs, and service businesses across East Africa.
Daniel Ochieng
Chief Technology Officer
Technology strategyArchitecture decisions are business decisions. Every service boundary we draw maps to how a branch manager, cashier, or accountant actually works.
Owns platform architecture, engineering standards, technical debt governance, and the long-term scalability of multi-tenant ERP services.
Grace Muthoni
Chief Operating Officer
Operations & deliveryGo-live is not the finish line. It is when our SLA clock starts. Rollout discipline is as important as release velocity.
Runs programme delivery, implementation governance, support escalation, and the operational cadence from discovery through hypercare.
Catherine Achieng
Chief Financial Officer
Finance & controlsIf the subscription ledger does not reconcile with M-Pesa and bank feeds, we have not finished the release.
Keeps revenue operations, reconciliations, audit readiness, and tax-aware reporting disciplined across the SaaS business.
Tier 02
Product & experience
Discover · Design
Product discovery , workflow design & interface systems
Translates field feedback and business process reality into roadmaps, requirements, design systems, and release-ready specifications.
Linda Akinyi
Head of Product
Product managementA roadmap without branch-level workflow truth is just a slide deck. We prioritise what operators will use on Monday morning.
Shapes roadmaps across POS, inventory, accounting, HR, CRM, documents, subscriptions, and vertical industry suites.
Faith Njeri
Lead Business Analyst
Business analysisEvery user story starts at the counter, the stock room, or the finance desk, not in a conference room.
Maps processes, writes acceptance criteria, and bridges customer operations with engineering backlogs across all ERP modules.
Brian Kiptoo
Head of UX & Design
UI/UX designComplex ERP does not have to feel complex. Density with clarity is the design bar for every form and dashboard.
Leads research-led interface design, Figma design systems, responsive layouts, and accessibility-aware operator experiences.
Naomi Langat
UX Research & Content Design
Research & contentMicrocopy at checkout and error states can save a sale or lose one. Language is part of the product.
Runs usability studies, information architecture, in-app content design, and training material structure for rollout teams.
Tier 03
Core engineering
Build
Full-stack application engineering
Owns the application layer: frontend interfaces, backend services, database integrity, and external integrations that power every module.
Kevin Otieno
Lead Frontend Engineer
Frontend engineeringThe POS screen must load before the customer puts their phone away. Performance is a feature, not an optimisation pass.
Builds operational dashboards, checkout flows, document hubs, and mobile-friendly interfaces used daily across branches.
Samuel Mwangi
Lead Backend Engineer
Backend engineeringDomain logic belongs in services, not scattered in controllers. That is how we keep 30+ modules maintainable.
Owns Laravel services, tenancy, billing, workflow automation, and the business rules behind inventory, accounting, and subscriptions.
Peter Kamau
Database & Data Engineer
Database engineeringA stock ledger with wrong balances is worse than no software. Schema design and migration discipline are non-negotiable.
Designs schemas, indexing strategy, migration safety, reporting queries, and data integrity controls across tenant databases.
Diana Chebet
Integrations Engineer
IntegrationsM-Pesa STK, eTIMS, and bank feeds are not side projects. They are first-class platform capabilities with their own SLAs.
Builds and maintains payment gateways, KRA eTIMS flows, SMS gateways, webhooks, and third-party API connectivity.
Victor Maina
AI & Automation Engineer
AI engineeringAI in ERP should answer operational questions with tenant-safe context, not generic chatbot noise.
Extends Biashara with copilot features, intelligent automation, operational analytics, and governed data flows for AI-assisted decisions.
Tier 04
Module engineering
Build
Module owners across the ERP surface
Dedicated engineers who own domain depth across POS, stock, finance, HR, CRM, documents, and vertical industry suites.
James Mutua
POS & Sales Module Engineer
POS engineeringCheckout is the highest-traffic screen in the product. Every millisecond and every payment method path gets scrutiny.
Owns point-of-sale, walk-in checkout, discounts, payment methods, receipts, and sales order workflows.
Ruth Wambui
Inventory & Supply Chain Engineer
Inventory engineeringStock take, GRN, transfers, and FEFO are where spreadsheets die and ERP earns its keep.
Builds stock control, purchasing, suppliers, stock take, batch tracking, and multi-branch inventory logic.
Michael Koech
Finance & Accounting Engineer
Finance engineeringThe general ledger must tie to every sale, purchase, and payment, or finance teams will not trust the platform.
Owns chart of accounts, journals, banking, reconciliations, expenses, and financial reporting modules.
Patricia Nyambura
HR & Payroll Engineer
HR engineeringKenyan payroll is not generic HR. Statutory deductions, leave, and payslip accuracy are release blockers.
Builds employee records, attendance, leave, Kenyan payroll runs, statutory deductions, and payslip generation.
Andrew Ngugi
CRM & Documents Engineer
CRM engineeringQuotes that convert to invoices without re-keying. That is the document workflow bar we hold every release to.
Owns CRM leads, customer ledger, quotations, invoices, delivery notes, and document hub workflows.
Allan Gitonga
Vertical Suites Engineer
Industry suitesPharmacy FEFO, hotel PMS, and SACCO member logic need different engines, not configuration hacks on retail.
Builds industry-specific modules for pharmacy, hospitality, property, manufacturing, security, and SACCO verticals.
Tier 05
Quality & release
Verify
Quality assurance , UAT & release engineering
Protects production with scenario-based testing, regression control, staging validation, and disciplined release sign-off.
Esther Ndung'u
Head of Quality Assurance
QA engineeringIf it was not tested on staging with real workflow data, it does not ship. No exceptions for "small" changes.
Designs test scenarios, runs regression suites, coordinates UAT with customer success, and gates releases on business-critical paths.
Tom Omondi
Release Engineer
Release engineeringA release is a contract with every live tenant. Rollback plans are written before deploy buttons are pressed.
Owns release notes, deployment checklists, staging-to-production promotion, and post-release smoke validation.
Tier 06
Platform & DevOps
Ship
CI/CD , infrastructure & site reliability
The operational backbone: build pipelines, server provisioning, monitoring, backups, and security posture for always-on SaaS.
Ian Waweru
DevOps & CI/CD Lead
DevOpsStaging-first is not a slogan. It is enforced in every pipeline. Production only receives what staging has proven.
Maintains Git workflows, automated builds, deployment bundles, environment parity, and release orchestration across VPS infrastructure.
Hillary Bosire
Site Reliability Engineer
SREUptime is measured in the moments a cashier cannot complete a sale, not in dashboard green lights alone.
Runs Linux server hardening, monitoring, alerting, backup strategy, disaster recovery, and incident response for staging and production.
Wanjiru Kariuki
Platform Security Engineer
SecurityTenant isolation and least-privilege RBAC are architecture requirements, not security audit afterthoughts.
Implements access controls, audit trails, permission governance, and security reviews across the multi-tenant platform.
Tier 07
Customer delivery
Adopt
Implementation , training & customer success
Guides customers from trial setup and data migration through go-live, training, and sustained adoption.
Caroline Mirembe
Head of Implementation
ImplementationGo-live week is when engineering meets reality. Our job is to make sure every role knows their screen before day one.
Leads discovery workshops, data migration, role mapping, configuration, and hypercare support during rollout.
Book implementation call →Sophie Adhiambo
Customer Success Manager
Customer successAdoption is the real product metric. If teams revert to spreadsheets after month two, we have not succeeded.
Drives onboarding, training delivery, health checks, expansion conversations, and long-term customer relationships.
Talk to customer success →
From the workflow
What our specialists pitch in every release cycle
Perspectives from discovery through adoption. The standards that govern how Biashara ERP ships.
We do not ship features. We ship dependable business operations for Kenyan teams that cannot afford downtime at the till or in the ledger.
Every release starts with a branch manager explaining what broke at close of business yesterday.
We design for the cashier standing for eight hours, not for the demo on a wide monitor.
Domain logic belongs in services, not scattered in controllers. That is how we keep 30+ modules maintainable.
Staging is our production dress rehearsal. If checkout fails there, production never sees the commit.
Deploy bundles are small, reversible, and scoped. Big-bang releases are how SaaS platforms lose trust.
The best engineering metric is a customer who stopped calling support because the workflow just works.
What you need to know
Direct answers for search engines, AI assistants, and buyers evaluating ERP software in Kenya.
Who builds Biashara ERP?
Biashara ERP is developed by Quantum Deep Learning LTD, a Kenyan software organisation with executive leadership, product, UX, full-stack engineering, QA, DevOps, and customer delivery tiers aligned to the SDLC.
How is the Biashara ERP engineering team structured?
The team is organised in seven SDLC tiers: executive leadership, product and design, core engineering (frontend, backend, database, integrations, AI), module owners (POS, inventory, finance, HR, CRM, vertical suites), QA and release, platform DevOps, and customer delivery.
Where is the Biashara ERP team based?
The product team works from Kenya with local support hours, M-Pesa-native billing, staging-first CI/CD, and implementation partners for retail, pharmacy, hospitality, and finance verticals.
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